Supervision Trees for Multi-Agent Workflows: Failure Containment in Production Agent Fleets
Vogel, L., Reyes, D., et al.
Abstract. We adapt hierarchical supervision — long used in fault-tolerant telecom systems — to fleets of LLM-based agents. Across 14 months of production traces from three enterprise deployments, supervised topologies reduced unrecoverable workflow failures by 83% relative to flat orchestration, at a median latency overhead of 4.1%. We characterize which failure classes supervision cannot contain and propose escalation contracts for human-gated recovery.